The Answer to Your IT Problems: Managed Services
Your office runs on technology. From the computer you’re typing at to the servers your website is hosted on, there are many potential missed connections that could cause office frustrations.
Common enterprise problems often result in an overly busy internal IT team, system downtime, and outdated hardware and software. Outsourcing the support for these problems can be resolved through managed services in Toronto that answer your specific problems — and problems you didn’t even realize you had.
A recent CompuCentre survey reported that 88% of employees believe that IT is critical to their daily business processes, but 77% of them are regularly frustrated by limitations or failures in their current setup.
These problems can lead to unproductivity, a decrease in morale, the adoption of shadow IT programs or apps that could leave your confidential data exposed, all resulting in potential losses.
Outsourcing your IT support through managed services ensures that you always have a team dedicated to monitoring your systems and providing insight into the best technological processes to support your business goals.
If you’re seeing your staff or your business struggling with the following IT challenges, it may be time to consider managed services to address these issues.
Falling behind on maintenance
If your internal IT team is spending all of their time putting out IT fires or trying to keep up with the maintenance of legacy systems, their skills are not being utilized to the fullest.
Ignoring maintenance altogether is also just as bad. Gartner Research estimates that the Total Cost of Ownership per computer is approximately $5,000 if it’s unmanaged or poorly managed. Unmanaged or poorly managed systems can easily end up costing your organization dearly if they’re not regularly updated.
Instead of relying on an already stretched-too-thin IT team, managed service providers in Toronto can take over your maintenance by establishing strict schedules and processes to ensure that all your units are operating as optimally as possible.
Increasing need for scalability
As your business grows, your server and database capacities need to grow with you. Surprise fluctuations in processing power can overload your system and result in expensive downtime.
A successful marketing campaign could see your site traffic greatly increasing — if your server can’t handle the increase in traffic, your website may go down. On the other hand, your traffic needs may fluctuate, and if you’re overpaying for server capacity that you’re not using, it’s just a waste of your IT budget.
Scalability simply means flexibility in that you can easily grow and decrease your storage as your needs fluctuate. Setting this up and monitoring your servers or virtual machines still requires physical bodies with experience to make sure that you’re not over allocating resources.
BYOD/More collaboration
Today’s workforce demands more freedom, more access, and more accessibility. But working together while they’re not in the office is increasingly important.
The reason that most projects fail has been cited by 96% of executives because of ineffective communication and a lack of collaboration. Enterprise file sync and share means that your employees aren’t struggling with document version issues but instead have easy access to all files necessary in the course of their job.
Working together isn’t something that can be solved overnight, but through implementing a BYOD and unified storage system, you can start to overcome the hurdles that many employees face. According to the Institute of Internal Communication, 39% of employees say their organization doesn’t collaborate enough. But easy sharing, real-time messaging, and constantly synced files means that one document is shared by all.
Security
As cyber criminals become more sophisticated, your defences must also become more sophisticated. For IT managers, keeping on top of security trends, news, and analysis is a full time job.
If you don’t have a CISO to regularly test your systems for vulnerabilities, build out defense systems, and properly train employees on security best practices, you could be leaving yourself open to a data breach.
Through managed Service providers in Toronto, your organization isn’t relying on the knowledge and experience of one or two individuals, but on the resources of an entire team of professionals who know how to keep your company and data safe, whether it’s internally or on the cloud.
White glove support
The beauty of managed service providers in Toronto is that they can take care of everything. From the maintenance of your legacy servers to the creation of virtual machines in the cloud, highly skilled technicians can assess your business from the ground up to make sure that your technology is working for you.
IT shouldn’t be a challenge to grow your business or an obstacle in the face of productivity. At Jig Technologies, we believe that your IT should work for you, not the other way around. When it comes to your business, you should be proactively managing everything that affects your bottom line — so stop waiting for IT problems to occur and actively work to prevent them through Managed IT services that are customized for you.
If you’re struggling with any of the above problems, give us a call today for a comprehensive business assessment that will ensure your technology moves your business forward.
