Convincing Your Employees & How Managed Services Helps

Businesses of all size are adopting new technology at an increasing pace, however, how can you ensure that you’re getting the best offering, and getting the best return on your investment?

Simply investing in new tech doesn’t ensure that your business will see the benefits from it immediately; you need to follow through with best practices that take the strain off your employees and push them to be more productive. You need to place more importance on the adoption of technology than just simply the deployment.

Once you’ve spent time analyzing your business for inefficiencies and found solutions to those processes, how do you ensure that the team that needed those solutions actually adopts them?

This isn’t about convincing your IT team — they already know how to use it and are excited about it. This is about convincing your end users to actually log onto your social network tool, stop using legacy programs, or opt-in to your BYOD program.

First — make sure your tech is properly managed

However, if your new technology isn’t managed in the best possible way from the program rollout, you aren’t going to see people queuing up to enroll in your mis-managed BYOD program.

This is where managed services in Toronto can come to the rescue. From the deployment to simplified IT management  and increased security, you can ensure that your program is deployed to the best of your ability — and IT consultants can even ensure that your adoption period is also optimized for the best possible results.

According to recent research, 80% of businesses are currently using managed services. Of those, the top three benefits were stated as IT management at 37%, 33% said improved security, and 29% touted increased technological efficiency.

If you have a new software program that you want to install across your BYOD platform, you want to make sure that the software is properly installed on your virtualized desktop infrastructure so that all of your end users can access it without any glitches.

The procurement and deployment of your new tech is, by far, the biggest hurdle of this process. However, with managed service providers in Toronto by your side, you can ensure that you’re getting the best solution, at the best price, with the best support throughout the process.

Convince your most skeptical employees

Your employees need to understand how the new technology is an improvement over the processes they’ve been using for the past 10 years. In-depth meetings that explain the overall benefits of this technology to both the business, as well as to your individual employees, will get them excited about adopting it.

Adoption means increased collaboration among engaged users, an increase in the sharing of best practices, and better decision-making.

Full adoption may require customized training to ensure that different learning styles are accounted for, from the tech-savvy employee to a tech novice. These could include hands-on sessions, webinars, or simple step-by-step instructions distributed to the more tech-savvy employees.

If you know that your employees may be slow-adopters, then you want to consider that in your procurement decisions. Your new tech should be easily approachable and intuitive to the needs of your employees so that the learning curve is easily accessible.

Consider the power of influencers

You need your decision-makers, department heads, and additional tech-savvy influencers to lead by example and quickly adopt the technology that you’re trying to implement. These visionaries would ideally account for 10-15% or more of your employee population in order to spread their message far and wide.

These highly motivated individuals are people that you can count on to learn the ins and outs of the system, help others do the same, and clearly define their successes.

The more positives that you can promote early on in the program, the less pullback you have when it’s time to get rid of your legacy systems.

Institutionalize it

Make it clear that your intentions are to completely transition from the old technology to the new one, make a timeline, and stick to it. If you think your employees can make the switch within a month to a new software program, then clearly explain that the old one will no longer be available.

By actually cutting off or phasing out old systems, you put an actual date on when your employees need to be brought up to speed and light a fire under them to actually learn it.

Managed Service Providers are here to assist in the process

While managed services in Toronto are often considered behind-the-scenes jobs such as making sure that your servers are monitored and maintained, because of a broad industry-knowledge, these professionals can also help with the process of adoption.

Some of the reasons that businesses take advantage of managed services in the first place is to increase their operational efficiency (36%), deal with IT complexity (34%) and reduce downtime (32%). These are the same reasons that you’re searching out new technology.

Furthermore, more than half (52%) of respondents to a recent survey revealed that their end-user support is dealt with by their managed service provider.

When your devices are managed properly, your intentions are clearly communicated to your staff, and the immediate benefits of your new technology are publicly praised, your business is on the road to successful technological adoption.

If you’re hesitant about procuring, deploying, and getting your team to adopt new technology, managed IT service providers in Toronto can provide consulting services to ensure that you’re taking all the right steps.

At Jig Technologies, we are dedicated to ensuring that you get the most out of your managed services and new technology adoption — so we make sure that your team is on board. Get in touch with one of our technicians today to discuss ways that we can help your team adopt to new technology with as little hassle as possible.