Top 5 Benefits of IT Support Outsourcing

In a world that’s increasingly fueled by technology, keeping up-to-date and compliant without expanding your budget is getting progressively harder to do. Managed service providers can offer numerous valuable options to ensure that your small to mid-sized business is getting the most out of your technology without breaking the bank.

Outsourcing IT is becoming an obvious answer to increasingly shrinking budgets  and overworked internal IT teams. The benefits to your overall business don’t just stop with relieving pressure on your IT team, but the additional knowledge can help to propel your business forward.

Access to trained IT staff & resources:

Whether you’re looking for support for the development of a new application, need assistance with a move, or were considering hiring for any other lists of one-off projects, hiring and managing an entirely new staff may just not be something your business can afford.

Recent research states that 34% of companies gain access to IT resources through outsourcing. Maybe you have a great team, but require a very specific skillset that they don’t have. IT support outsourcing can get you immediate access to industry-trained professionals who are constantly honing their craft and often have experience working on enterprise-sized projects — but prefer the flexibility of working on a one-off project for small to medium-sized businesses.

These IT professionals can also act as an un-biased member of your team in order to move the project forward without succumbing to office politics. By offering project guidance and insight, your business can often benefit from an outside opinion.

Lower total cost of ownership:

Computer Economics states that the average IT support outsourcing budget has steadily remained at 10.2% since 2014. This means that, across many different industries, including room for outsourcing is built right into their yearly IT spend.

Considering the costs of managing your own servers or keeping track of your online backups, supporting the day-to-day maintenance of your workstations, and hiring staff to keep an eye on everything, your yearly IT spend budgets could hit the roof. Not to mention any unanticipated surprises such as hardware failure.

With Outsourced IT, you can ensure that your assets are being monitored 24/7/365 without paying for the overtime, and that you can eliminate those unanticipated surprises.

Compliance:

Regulatory standards, such as the PCI Security Standards organization establish rules for multiple industries regarding how to handle sensitive customer and client data. Keeping your clients credit card numbers, addresses, and personal information encrypted and stored for the applicable time limits requires constant oversight.

The security of your confidential data is also of huge concern to oversight committees as well as to the future of your business. Anticipating and preventing malicious attacks requires frequent security audits and the most up-to-date industry knowledge, knowledge that your internal IT team may lack.

Outsourcing routine and mundane tasks like these to trained professionals can free up your internal team to focus on your core business, and give you the peace of mind that it’s being handled properly.

Get innovating:

When you’re relying on your internal IT staff for the day-to-day maintenance of your network and systems, they don’t have the time to develop truly innovative ideas that will push you ahead of your competition.

IT should move your business forward, not hold you back.

• According to a study by Statistic Brain, 28% of companies who outsourced IT Support functions were better able to focus on their business goals.

By outsourcing your IT needs, you can realize a much more productive office and work towards exceeding those start-of-year goals. Instead of your IT focus remaining reactionary as things come up and need dealing with, develop a system that allows your internal team to proactively address your future IT needs with innovative solutions.

Comprehensive end-to-end solutions:

Outsourcing doesn’t simply deal with hiring temporary team members to address immediate concerns, managed IT support outsourcing encompasses everything you could possibly need to get back to business.

From strategic disaster recovery and business continuity planning to managed print services, you can outsource all of your IT needs to be completely unencumbered by technology. A managed service provider can provide a completely turnkey service that answers all of your cloud hosting, storage, and software support problems. While acting as a trusted partner, managed service providers and outsourced IT consultants can with with you to ensure that you’re strategically oriented to move your business forward.

At Keeran Networks, our IT outsourcing team can work with you and your budget to make sure that your business needs are being supported by your technology. Give us a call today to learn how managed IT and outsourcing can benefit your long-term and short-term business plans.